Within the first section, admins will have visibility into how teams are stacking up against one another when it comes to call coaching and skill development.
All managers are ranked against one another to give an ExecVision admin visibility into who is the most active in terms of developing their team's skills through call coaching. Adjust the date range to 2 weeks, 3 weeks or 4 weeks by selecting the drop-down menu in the upper right hand corner of the activity widget.
Admins are able to click into the team to dive more into the managers metrics and get a better sense of what is happening when it comes to coaching and call activity.
At a glance, admins will be able to see:
How much activity the manager has committed to over a given period of time.
How many reps the manager was able to coach.
The percentage of coaching requests that the managers responded to.
The number of calls scored by the manager. This metric is specifically referencing your team's use of scorecards. Please reach out to your ExecVision Customer Success Manager if you would like to set up your scorecard.